A dedication to exceptional customer care.

Established in 2023, True IT emerged as a full-fledged company after thriving for over four decades under sister company, West County Net. With a legacy of more than 40 years in the IT industry, True IT boasts a wealth of experience.

At True IT we are committed to customer care. Customer care is why True IT’s help desk response times are allowed a maximum of 2 hours. Also, True IT employs a priority system integrated with its ticketing system. A priority system means that if your business is having an IT emergency, help will be available to your team immediately.

True IT offers an extensive range of IT support services to keep your business running safely and efficiently. Our IT services can be dynamically tailored to fit your business’ size, needs, and goals. We offer complete system administration, network security, software support, and managed services including cloud-based data backup and hosted Exchange servers are all part of our repertoire.

From help desk outsourcing to network management and infrastructure support, True IT has the capability to handle any task your business could present to them. Call True IT today to stop worrying about your IT problems, so that you can start focusing on running your business at its True IT potential.

Whether your company has 5 or 150 computers, our professional help desk support and IT specialists will provide exceptional service.

True Partnership

Why you should choose True IT

We are dedicated to supporting the success of local businesses through reliable and innovative technology solutions. Our commitment to empowering growth in an ever-evolving digital landscape drives us to deliver exceptional IT support, fostering prosperity for our valued partners. 

At True IT, our core values are built on a foundation of trust, reliability, and honesty. We approach every client engagement with patience and technical expertise, ensuring the delivery of high-quality, future-proof solutions. Our team of skilled professionals is dedicated to seamless performance, fostering positivity and achieving excellence. Together, we navigate the digital landscape, empowering our clients’ success through strategic and reliable IT support. 


Our strategy is to be the premier managed service provider by offering comprehensive IT solutions. Focusing on client satisfaction, we provide proactive support, rapid issue resolution, and scalable services tailored to their unique needs. Leveraging cutting-edge technology and a team of skilled experts, we ensure seamless operations, data security, and business continuity. Our flexible and cost-effective MSP services aim to empower businesses, optimize their IT infrastructure, and enable growth in today’s fast-paced digital landscape. 

true Mission

We are dedicated to supporting the success of local businesses through reliable and innovative technology solutions. Our commitment to empowering growth in an ever-evolving digital landscape drives us to deliver exceptional IT support, fostering prosperity for our valued partners.

true Values

At True IT, our core values are built on a foundation of trust, reliability, and honesty. We approach every client engagement with patience and technical expertise, ensuring the delivery of high-quality, future-proof solutions. Our team of skilled professionals is dedicated to seamless performance, fostering positivity and achieving excellence. Together, we navigate the digital landscape, empowering our clients’ success through strategic and reliable IT support.

true Strategy

Our strategy is to be the premier managed service provider by offering comprehensive IT solutions. Focusing on client satisfaction, we provide proactive support, rapid issue resolution, and scalable services tailored to their unique needs. Leveraging cutting-edge technology and a team of skilled experts, we ensure seamless operations, data security, and business continuity. Our flexible and cost-effective MSP services aim to empower businesses, optimize their IT infrastructure, and enable growth in today’s fast-paced digital landscape.