February 6, 2024
Chris Frost

There are a lot of articles out there about the future of the IT and MSP industry for large companies. But what is the future going to hold for the bulk of the businesses that make up the majority of this current economy? The small and medium sized businesses that are heavily served by MSP’s? Most of our clients, like the majority of the MSP world, are mid-size businesses. Whether a client has 20 computers or 100 computers, they all fall under the same category of client. Medium size businesses. So what does the future of IT hold for the mid-level business? And what value does an MSP provide to that type of business?

One of the biggest changes in IT support for medium sized businesses, is the shift to a multi cloud network setup, or N + 1. While the presence of on-premise servers has dropped dramatically, there are still many clients that maintain on premise servers in combination with off-site cloud services. No longer relying on internal email servers, internal application servers, or even internal domain controllers, having multiple on-premise servers is too costly and doesn’t serve an immediate need any longer. So being able to mix and match cloud services along with onsite backup servers or data storage devices is becoming more and mor e the way forward for a lot of clients that size

With the many changes to the way mid-sized companies handle their IT needs, let’s look at why companies are looking to MSP providers to outsource their IT needs.

  1. Cost Efficiency: One of the primary advantages of partnering with an MSP is cost savings. By outsourcing your IT services, businesses can convert capital expenses into manageable operational expenses. MSPs offer flexible pricing models, allowing companies to pay just for the services they need, at the time they need them. This eliminates the need for heavy upfront cost investments in hardware and software, as well as the costs associated with hiring and training an in-house IT team.
  2. Access to Top-Tier Expertise:  The IT industry is a complex field that demands specialized knowledge and skills. MSPs employ teams of experts who are well-versed in the latest technologies and industry best practices. This means businesses of any size, can tap into a vast wealth of knowledge without having to invest in ongoing training for an in-house team. MSPs keep their staff updated on the latest advancements, ensuring that their clients benefit from cutting-edge solutions.
  3. Focus on Core Competencies: Outsourcing IT to an MSP allows businesses to concentrate on their core competencies. Doing what they do best and leaving the rest to the experts. Instead of getting bogged down by the intricacies of managing IT infrastructure, organizations can channel their time and resources into activities that directly contribute to their business objectives. This enhanced focus on core functions can result in increased productivity and improved overall performance.
  4. Scalability and Flexibility: MSPs offer scalable solutions that can adapt to the changing needs of a business. Whether it’s scaling up during periods of growth or scaling down during lean times, MSPs provide the flexibility needed to accommodate changes in demand. This ensures that businesses only pay for the services they need, making it a cost-effective solution for companies of any size.
  5. Enhanced Security Measures: Security, security, security! Cybersecurity threats are becoming increasingly sophisticated and multi-layered, making it critical for businesses to prioritize the security of their IT infrastructure. MSPs specialize in implementing robust security measures, including firewalls, antivirus software, and data encryption, to safeguard against potential threats. This proactive approach to cyber security helps businesses mitigate risks and protect sensitive data and information.
  6. 24/7 Monitoring and Support: MSPs provide around-the-clock monitoring and support, ensuring that potential issues are identified and addressed immediately. Proactive monitoring can prevent expensive downtime and disruptions, contributing to improved overall system reliability and performance. The availability of support at any time is particularly beneficial for businesses operating in a multiple location environment.
  7. Regulatory Compliance: Compliance with industry regulations and standards is a critical aspect of business operations, especially in sectors such as finance and healthcare. MSPs are well-versed in the regulatory landscape and can help businesses navigate and adhere to the necessary compliance requirements, reducing the risk of legal and financial consequences. Here at True IT for example, we have many health care clients, so being up to date on all of the HIPAA regulations is essential to providing expert IT support to our clients.

Outsourcing your IT to a Managed Service Providers offers businesses a myriad of benefits, from cost savings and access to expertise to improved scalability and security. By leveraging the specialized services provided by MSPs, organizations can position themselves for success in an increasingly competitive and technologically advanced business environment. If you are looking for an MSP provider for your IT needs, contact us today to schedule a free consultation. Take the first step in freeing yourself from the mental stress and financial burden of managing your own IT.